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our Reflective Practice 'Train the trainer programm

In 2024 we discovered the 'cheat code' for creating organisational and emotional sustainability with teams working in high risk, high stress environments. 

Find out more

Mastering team sustainability through connection

From 'Burnout' to Breakthrough

Why All High-Stress Teams Need This

Changing our mindset - together

 This course is built on two decades of experience revolutionising team performance across housing, health, education, justice, and beyond.

At the heart of the programme is one simple but powerful idea:


Teams don’t just need training — they need time to think, feel, and grow together.

Changing our mindset - together

Why All High-Stress Teams Need This

Changing our mindset - together

 Working in high-pressure environments takes its toll. Deadlines tighten. Risk escalates. Relationships fracture. And often, staff are left carrying the emotional weight of complex decisions without the time or space to process them.


Our Reflective Practice Train-the-Trainer programme was designed in direct response to this — blending psychologically informed environments (PIE) and trauma-informed practice with practical tools that organisations can use to radically improve team culture, resilience, and performance.


This isn’t just a programme. It’s a mindset shift. 

Why All High-Stress Teams Need This

Why All High-Stress Teams Need This

Train The Trainer: A 4 step structure

 Whether you're in frontline care, emergency services, education, housing, or any role where people face distress, trauma, or rapid change — your team is absorbing emotional intensity every day.


Unprocessed stress leads to:


  • Staff burnout and high sickness levels  
  • Increased errors and poor decision-making  
  • Conflict, communication breakdowns, and low morale  
  • Turnover and loss of experienced staff  


Reflective practice is the antidote- It provides the emotional scaffolding teams need to stay focused, connected, and resilient. 

Train The Trainer: A 4 step structure

Train The Trainer: A 4 step structure

Train The Trainer: A 4 step structure

 

Our Train-the-Trainer programme moves beyond theory into sustainable implementation. Each delegate is taken through a 4-stage process, building confidence and capacity every step of the way. 

What makes this different?

Train The Trainer: A 4 step structure

What makes this different?

Unlike traditional CPD courses, this isn’t about theory in isolation. This is about transformation from within — equipping your own staff to become catalysts for change across the service.It draws on the same trauma-informed principles that have helped:


  • De-escalate burnout in frontline homelessness teams  
  • Improve retention in overstretched youth services  
  • Rebuild trust after breakdowns in team communication  
  • Support leadership during restructures and crises  


You’re not just training facilitators. You’re embedding a way of working that aligns with the emotional truth of the job. 

Who is this programme for?

Train The Trainer: A 4 step structure

What makes this different?

Reflective practice benefits everyone!


This programme was designed for:


  • Managers and team leaders in high-stress environments  
  • Wellbeing leads or HR professionals  
  • Experienced practitioners ready to take on facilitation roles  
  • Organisations ready to invest in long-term culture change


We have yet to find a team or service that hasn't benefitted from the transformative power of reflective practice. This programme expands on that by giving you the tools to transform teams and services from within. 

REflective Practice Train the Trainer: A Four Step e

Stage 1: Understanding The Foundations

Stage 2: Experiencing Reflective Practice

Stage 2: Experiencing Reflective Practice

  • Trauma, stress, and the brain: why reflection matters  
  • Psychological safety: what it is and how to build it  
  • Exploring emotionally intelligent leadership  
  • The principles of PIE and trauma-informed systems  

Stage 2: Experiencing Reflective Practice

Stage 2: Experiencing Reflective Practice

Stage 2: Experiencing Reflective Practice

  • Taking part in structured reflective sessions  
  • Exploring different reflective models (e.g. Gibbs, Borton, Johari)  
  • Understanding the emotional cycle of teams  
  • Recognising and working with group dynamics 

Stage 3: Advanced Facilitation Tools and Skills

Stage 3: Advanced Facilitation Tools and Skills

Stage 3: Advanced Facilitation Tools and Skills

  •  Developing presence, confidence, and holding space  
  • Group facilitation dos and don’ts  
  • Managing emotion, conflict, and silence  
  • A toolbox of reflective exercises and discussion formats  

Stage 4: Implementation and Sustainability

Stage 3: Advanced Facilitation Tools and Skills

Stage 3: Advanced Facilitation Tools and Skills

  • Creating a personalised or team delivery plan for your service  
  • How to embed reflective culture across teams  
  • Evaluation, impact tracking, and ongoing support  
  • Becoming a champion of psychologically safe practice

Why use a 'Train the Trainer' model?

Embedding Reflection Authentically

Embedding Reflection Authentically

Embedding Reflection Authentically

 Because sustainable change starts from within. This isn’t just about external facilitation — it’s about embedding a culture of reflection within your team.


Financial Sustainability

Embedding Reflection Authentically

Embedding Reflection Authentically

We understand that financial sustainability is key customer satisfaction, so our model allows you to embed these service defining team-processes without ongoing consultancy costs 

Fully Equipped Future Facilitators

Fully Equipped Future Facilitators

Fully Equipped Future Facilitators

  • A full suite of ready-to-use reflective facilitation tools  
  • Confidence in leading powerful group sessions  
  • Ongoing support from our team  
  • A blueprint for embedding reflective practice across your service  


Want to know more?

Fully Equipped Future Facilitators

Fully Equipped Future Facilitators

Ready to explore the programme further?


We’d love to talk about how we can tailor this programme to your team. Contact us below or drop us a message on social media — and let’s build a stronger, more sustainable workplace together.

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